IT > Email > Troubleshooting >Out of Office on Entourage

Setting Up Out-of-Office on Entourage

The current version of Entourage 2004 does NOT have a specific out-of-office or vacation feature. You can accomplish the same thing by one of two methods:

• Setting the “Out of Office” option in Outlook Web Access (RECOMMENDED)
• Creating a rule in Entourage (detailed below)

Creating an Entourage Rule for Out-of-Office Reply

WARNING: Once you have created a rule, it works ONLY if you have set up a schedule to send and receive mail continuously. In order to receive mail continuously, you must have your computer on and your Internet connection active while you are away.

1. From the Tools menu, select Rules; the Rules dialog box displays:

2. Click Mail (Exchange) (above) and + New. The Edit Rule dialog box displays:

3. In the Rule name text box, type a name for the rule, e.g., Out of Office.
4. OPTIONAL:

• In the If section, use the All messages pull-down list to select those who will receive your automatic reply.
• In the Then section, from the Action pull-down list, select Reply and click REPLY TEXT...
  The Reply Text dialog box displays:
  

 

• Type your Out-of-Office message in the text box and click OK.
• Click OK.
• Close the Rules dialog box.

5. To disable your out-of-office message:

• From the Tools menu, select Rules. The Rules dialog box displays.
• Select Mail (Exchange).
• From the list of Rules, select the rule you created for your out-of-office reply and uncheck it.
  NOTE: A checkmark appears in the box when the rule is enabled.