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Email Options Comparison

Three email systems are available on campus:

• Exchange (Faculty & Staff): Exchange is the primary email system for faculty and staff at the University of Nevada, Reno.
  • For best results, use Outlook (PC) or Entourage (Mac), which offer such collaborative features as calendar sharing, meeting requests, and public folders
  • However, Exchange DOES NOT require Outlook or Entourage, but can use ANY secure IMAP-configured email client. Contact the Help Desk to enable IMAP on your Exchange account.
• Twilight (Faculty & Staff/Graduate Students): Twilight is a UNIX-based email server.
  • Wolfmail is used to access Twilight email
• Fallon (Students): Fallon is the primary email system for undergraduate and graduate students.  It is maintained by System Computing Services (SCS), run by the Nevada System of Higher Education (NSHE).
• Webmail is used to access Fallon email
• Students who use another email account (on Yahoo, AOL, etc.) must forward their Fallon email to their primary email
• Students use SWAMI to activate and manage (email forwarding, password changes, vacation messages) their Fallon accounts

Summary of Differences

		Exchange	Twilight	Fallon
User Type		Faculty and Staff	Faculty and Staff; Graduate Students and Assistants	Students, Faculty and Staff
Email Address		@unr.edu	@unr.edu	@unr.nevada.edu @scsr.nevada.edu @nevada.edu
Initial Quota		250 MB	250 MB	100 MB
Ability to View Quota		Check Quota in Outlook 2003	View quota using SSH through Wolfmail	View quota in Fallon Webmail
Email Retention		Account linked to NetID; stays active for UNR employees. Use auto-archiving feature in Outlook/Entourage to stay within quota	Account linked to NetID; stays active while employed by UNR. Methods to stay within quota depend on email client used	Retention is "eternal" if within quota and affiliated with any Nevada System of Higher Education (NSHE) institution
Apply for an Account		Bring Personnel Action Form (PAF) to Getchell Library Help Desk OR department submits New Employee Notification Form via CAIS		Automatically created when a student enrolls; activate through SWAMI
Access Methods	Outlook & Outlook Express (PC Only)	Outlook for Exchange (on campus) Outlook using RPC over HTTP (off-campus) Outlook Express for Exchange	Specific instructions pending	Configuring Outlook for Fallon (IMAP)
	Web Access	https://owa.unr.edu	https://wolfmail.unr.edu	https://webmail.scsr.nevada.edu
	Other Email Clients	NOTE: Almost ANY secure email client can be configured to access email from the Exchange, Twilight, and Fallon servers
		For PC users: Outlook preferred, but any secure client OK Eudora for Exchange (PC) For Mac users: Entourage for Exchange (Mac) Mac OS X Mail for Exchange Thunderbird for Exchange	IMAP/POP server: twilight.unr.edu Outgoing SMTP server: * On-campus: smtp.unr.edu * Off-campus: Your ISP's outgoing SMTP server Netscape 6 & 7 (Windows) Entourage (Mac)	IMAP/POP server: inbox.unr.nevada.edu Outgoing SMTP server: * On-campus: smtp.unr.nevada.edu * Off-campus: Your ISP's outgoing SMTP server Log into Fallon Webmail Webmail modules Outlook on Fallon (IMAP) Mac Entourage (OS X)
Spam Filtering Basic Rules		See Server-Side Rules and Spam Filtering for Outlook	See Spam Filtering by Subject on Wolfmail	See Webmail Filters and Block Spam by Subject
Forwarding Email		Request via Help Desk or Support Center	Available through Wolfmail	Available through SWAMI
Vacation Messages/ Out-of-Office		Outlook 2003 / OWA Out of Office / Entourage (for Mac)	Wolfmail Vacation	Webmail Vacation
Training, Troubleshooting, & FAQs		Outlook Quick Tips / Outlook Training	Wolfmail Modules	Webmail Modules

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