Help Desk & Support Center | Desktop Services Field Support | Classroom Services

Medical School Help Desk − Faculty and staff at University's School of Medicine have their own separate Help Desk located in Savitt Medical Library. Call them at 775-784-3534.

Training

Classroom Training at UNR

Several departments at the University provide classroom training for faculty and staff. For more information, go to: http://teaching.unr.edu/trainingpage.

Free Online Training

IT provides the following free video-based training modules from Lynda.com. Each module is divided into relatively short tutorials (approx. 2 to 6 minutes) to easily fit into your busy day.

• NEW! SharePoint 2007
• NEW! Dreamweaver CS3
• Contribute CS3
• Microsoft Office 2007 - Outlook, Excel, and Word
• NEW! Microsoft Access 2007
• Microsoft Windows Vista
• Microsoft Outlook 2003

IT also provides free online audio and text-based training.

• Audio − Outlook audio training with slides
  • Outlook Web Access (OWA) Tips (100 series)
  • Outlook Tips and Tricks for the Next Level (200 series)
  • Conducting More Effective Meetings (100 series)
  • Office 2003 and SharePoint (100 series)
  • Outlook 2003 Tips and Tricks for Administrative Assistants (100 series)
• Text-Based − Free online training from Microsoft.

• Links to a comprehensive article index from Microsoft At Work.
• You might also be interested in seeing articles from the Microsoft At Home index.

Learn To Use A Smart Classroom

• Classroom Services provides help in learning to use Smart Classrooms, as well as numerous and varied types of portable technology.

Distance Education Training

• Find out about course-development assistance and training available to faculty teaching Distance Education credit courses over interactive video.

CAIS Training

• Learn to use the Campus Advanced Information System (CAIS), an online analytical processing and reporting tool for the University's Financial, Human Resources, and Student Information Systems (SIS) data warehouse.
• Access to CAIS requires a RACF ID and password.
• To view currently available CAIS training classes, go to the Professional Development & Training (PD&T) calendar.