University of Nevada, Reno

Technology Support

FAQs - Long-distance Authorization Codes

  1. How do I make a long-distance call from the new NEC system?
  2. What is a long-distance Authorization code?
  3. Can a department administrator or their designee assign long distance authorization codes?
  4. My telephone requires an authorization code, but I didn't receive one. What should I do?
  5. I handle telephone billing for my department. How do I know what authorization codes have been assigned to which faculty and staff?
  6. I like the idea of authorization codes, but don't want to have to type it in each time I make a long distance call. How can I avoid this?
  7. I call the same long-distance number on a regular basis. I don't want to type in an authorization code every time.

How do I make a long-distance call from the new NEC system?

Most long-distance calls will require an authorization code (also called an authorization code). Authorization codes provide a means of controlling unauthorized use of phones and are used for accounting for long-distance charges.

What is a long-distance authorization code?

A long-distance authorization code is a 6-digit random number that is assigned to an individual to allow that individual to make a long-distance call from any telephone on campus and to be billed appropriately. Most telephones are currently programmed to require an authorization code before a long-distance call can be completed.

Can a department administrator or her/his designee assign long distance authorization codes?

Absolutely! Indeed, IT will turn over authorization code distribution to any budget authority for distribution within their area. These codes will be assigned to a departmental account for which the requestor is responsible. Keep in mind, that all codes so assigned and used will be billed back to the department on record and that these authorization codes can be used on any University telephone on campus.

My telephone requires an authorization code, but I didn't receive one. What should I do?

Call 682-5000 (25000) and press 5. Have your employee ID handy and your request will be processed. You will receive a long-distance code shortly thereafter.

I handle telephone billing for my department. How do I know what authorization codes have been assigned to which faculty and staff?

The IT telephone team will be providing you a list of codes in the near future. Authorized individuals can cancel an authorization code at any time.

I like the idea of authorization codes, but don't want to have to type it in each time I make a long distance call. How can I avoid this?

This is easily accomplished. All you need to do is assign the authorization code to a speed-dial button.

When you make a long-distance call and hear the beep for the authorization code, simply press the programmable button with the stored authorization code, and your call should ring through.

I call the same long-distance number on a regular basis. I don't want to type this number and an authorization code every time.

Understandable. This is simple to do. All you need to do is assign the entire sequence to any given speed-dial button, as explained above. An additional second or two may be required to be placed in the string of numbers for overseas calls. If you need assistance, call 2-5000, and we will help you set this up.