University of Nevada, Reno

Technology Support

Residence Hall Network Registration

Computer Equipment Registration

Gaming Device Registration

Troubleshooting Registration Problems

Overview

The network ports provided in the residence halls are protected by a network registration system. The first time you connect your computer (or other internet device) to the network you will need to register it. Your registration will stay in effect until the next semester starts, at which point you will need to register your machine(s) again.

Registration Procedure (for Computers)

  1. To initiate a connection, open a web browser:
    • Windows:  Internet Explorer IE Icon, FireFox Firefox Icon,
      Chrome Chrome Icon,Opera Opera Icon, etc. 
    • Navigate to https://reg.unr.edu
    • Type in your UNR NetID username and password to connect. 
  2. On initial connection, the UNR Residence Hall Usage Agreement, shown below, will display.  Read the IT Policies. All connections to the University network are governed by these policies.  You must read the policies completely and agree the conditions before proceeding!
    WARNING - You are responsible for the network activity associated with your account (UNR NetID) AND the activity of any other computers or network devices registered using your account! Do not share your account! Keep you Keep your login information as private as you would your ATM PIN number. If you suspect someone is using your account, immediately change your password. For help in changing your password, contact the Help Desk.

    Acceptable Use Policy
    If you agree to the policies and terms of access, click the "Agree" button to continue.
    If you do not wish to accept the policies, you should click "Disagree" and you will exit the registration system. Please note that you will not be allowed to use the University network resources if you do not agree to the policies.
  3. At the Welcome page, you can select whether you are registering a computer or another type of device.

    Welcome Page
  4. After clicking on Start for either a computer or another device, you will be taken to the registration page. For a computer, you will need to provide your NetID, your password, and select the type of computer you are registering.

    ResHall Computer Registration

    For a different device, you will need to provide your NetID, your password, and select the type of device you’re registering.

    ResHall Other Device Registration
  5. Click the Continue button to proceed.
  6. A confirmation screen will appear.  Review all information for accuracy then follow these IMPORTANT instructions:
    Close your web browser, then reopen your web browser.
  7. If you are running an older operating system such as Windows 95, Windows 98, Windows Me, or Mac OS 9 (or earlier), you will need to restart (reboot) your computer before proceeding.

    ResHall Confirmation Screen

  8. Systems running Windows 2000 or Windows XP, may receive notification in the lower right portion of your screen (near the clock) that looks like the following:
    Network Registration Notification

    This is normal and is actually the registration system switching your computer into the correct network. The connection will resume within 30 seconds, at which point you will be able to use the network normally.

Registration for Gaming Systems

All gaming systems that access the internet through the Residence Hall network must be registered.  Unregistered equipment will be identified and blocked from network access.  Gaming Device Registration requires owner's UNR NetID/password, device type and device MAC address.  Contact the Help Desk if you do not know how to locate the MAC address for your device.

Navigate to https://reg.unr.edu, login using your UNR NetID/password and select the second link to "REGISTER OTHER DEVICES". 

Current list of approved gaming systems:

Troubleshooting Registration Problems

If you are having trouble registering your computer, the following may be helpful.

  1. Client Already Registered

    Network Registration Error Client Already Registered

    If you see this error, it means that your computer is already registered and does not need to be registered again. Try restarting (rebooting) your computer as this will often correct this problem.
  2. Authentication Failure

    Network Registration Error Authentication Failure

    Information you typed in the NetID and/or Password boxes on the registration screen (Step 3 above) were incorrect.

    Try entering your information again.  Ensure you spell your NetID and Password correctly (remember, the password is case-sensitive!).  Contact the Help Desk for assistance if you continue to have trouble authenticating.

  3. Stuck at Confirmation Screen

    If you have registered your computer and received the confirmation that the registration was successful, you may need to wait up to 5 additional minutes before the registration becomes effective and your computer is switched into the correct network. This can happen during times of heavy network load or if a lot of people are registering at the same time (such as the start of a semester when a lot of students are moving into the residence halls). If, after waiting some additional time, you are still prompted to register, you should restart (reboot) your computer.

    It may also be necessary to clear your browser's cache, as sometimes the browser can get "confused". For help with clearing your browser's cache, contact the Help Desk.