New Campus Telephone System (NEC)

 

 NEC Telephones | Cell Phones | Long Distance | Conferencing | Billing | Directories | FAQs | User Guides
   
    In January 2007, the UNR campus switched to a new unified telephone system. In a remarkably short time, NEC and IT personnel completely replaced some 4,000 phones (the equivalent of a small city) on the main campus. Outlying parts of campus were completed later in 2007.

New! Downloading DESI Software for Telephone Templates

   

Phone Support Number is 682-5000 or x 25000

UNR support personnel process all issues related to the phone system.  We log issues and work with NEC's onsite personnel to resolve problems and make adjustments.  Each item is logged separately; if you have an issue and would like to follow-up on its status, be sure to ask for your ticket number.  We prioritize issues based upon level of severity.  

Contact Information:
  • Phone support hours are 8 a.m.– 5 p.m. Monday through Friday; if you are calling outside those hours, you can leave a message 
  • You can also send an e-mail to dtassign@unr.edu 
  • The phone number is 682-5000 or x 25000 on campus from an NEC phone
  
 

Making a call

  • How to make a campus call, local call, or long distance call (using your authorization code)
  • To make an emergency call to Reno Emergency Dispatch, dial 911 (or 9-911)

Using your telephone and voice mail

  • Dial (775) 682-9950 to reach the voice mail system (2-9950 on campus)
  • Acess to telephone training videos and guides

About the directories (online, printed, external)

Change requests, new services, repairs - call 682-5000 (press 5)

Telephone billing

Benefits and features of the new system

Project background

Frequently asked questions (FAQs)

Questions or concerns?

  • Please call 682-5000 (or 25000 on campus) and press 5.